Is your VIZIO remote giving you a hard time? No worries! We've got some easy tips below.

Refresh Your Remote and TV

Remote Revamp:

• Take out the batteries from your remote.
• Give all the buttons a press to ensure none are stuck.
• Pop the batteries back in.

Give it a whirl and see if it's back to its zappy self!

TV Timeout:

• Unplug your TV for a quick 5-second breather.
• Plug it back in and switch it on.
   

Clear the Way 

• Make sure there's nothing blocking the sensor at the bottom corners of your TV.

Battery Boost 

• Swap in some fresh batteries, ensuring they're facing the right way.
• Important: if you are not going to use your TV remote as your main remote, please remove the batteries before you store it.

Remote Swap 

• If you've got another remote, try it out. They're usually interchangeable between VIZIO OS TVs.

Button Behavior Check 

• Some buttons only work with specific content:
  • Channel buttons are for antenna or direct coaxial connections.
  • Play and pause are for apps, not for live TV or external devices.

Need a New Remote? 

• If it's still not clicking, it might be time for a new remote.
• Check if you're eligible for a warranty replacement here.
• Ready to buy? Click here to get a new remote.
  • Don't worry if there isn't the exact remote that came with your TV. All VIZIO remotes will work with all VIZIO TVs for basic functions like power, volume, changing inputs etc. Note: Older TVs the applications buttons may not launch. 

 Universal Remote Setup 

• If you're considering a universal remote, we've got the codes and steps for you right here.
   

Need more help?

For support with onn powered by VIZIO products: Click here to reach out to our Customer Support Team.

For support with all other VIZIO products: Click here to connect with us.