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Before reaching out, we recommend power cycling your device by turning it off, unplugging it for 5 seconds, and then powering it back on. This simple step often resolves common issues.
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Text us a brief description of your problem.
VIZIO typically responds to messages within 24 hours.
This number accepts SMS/MMS messages only. No voice calls accepted.
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Mon, Tue, Wed, Thu, Fri : 7:00 AM - 9:00 PM CST
Sat, Sun : 8:00 AM - 9:00 PM CST
Shortest wait times are Monday - Friday: 1:00 PM - 5:00 PM CST
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Monday - Friday, 8:00 AM - 9:00 PM CST
Saturday - Sunday, 8:00 AM - 9:00 PM CST